Brilliant concept. Contracts are simple and easy to understand, with no hidden costs. Great service and prompt delivery.
I cannot say how much I appreciate the service and great appliances Michelle, Paul and the team from Queensland Easy Rent provide.
As a catering company our needs can change very quickly, Qld Easy Rent have always helped us out when that occurs and the payment plan makes that so much easier. I wouldn’t look anywhere else.
Dear Therese
I am writing to say how pleased I was with your excellent sales skills and service.
2 Thai Hut purchased a drink fridge from you and your company in February of this year and from initial contact with you, your service and skills were a fresh change indeed.
We bought the fridge on Rent 2 Buy and you explained every detail to me and all options on purchasing the fridge.
Therese you made everything so very simple to understand and I had no hesitation in going ahead with the purchase. You kept in contact with me with details on delivery as well.
Your company is on a sure winner with you and Rent 2 Buy and I have given your name and company to other business friends.
Keep up the great work
Thanking you
Dear Therese
We would like to thank you for the excellent customer service you extended to us in our recent dealings with your company.
We appreciate your understanding of our situation and willingness to go the extra mile to make sure we were informed every step of the way.
How you managed to have the fridge on a train and delivered to the outback in a matter of days is outstanding. Your follow up call to ensure that everything had gone well at our end was much appreciated.
Customer service is paramount to any business and yours was exceptional.
The staff at Queensland Easy Rent have always been very helpful. They have always delivered on their promises. Our fridge had broken down. I rang Queensland Easy Rent and within 24 hours we had a fridge on our door step. They have always gone out of their way to help us.
In most cases people shy away from being known as easy. But in Queensland Easy Rent and Sales case they live up to their reputation. I’ve been using them for years and they have always been easy.
We recently ordered a Bakbar E31 oven for our School (Ithaca Creek) through Easy Rent following advice from Paul. It appears this was excellent advice as I have made some further enquiries with chefs and have since seen they are a popular choice in many different facilities. I think this would be a fantastic product to promote to school canteens in the future as pricing is still similar to many domestic appliances, yet appears to be much more functional for their purposes.
We have found our dealings with Queensland Easy Rent & Sales to be the easiest part of setting up a new business, due to their simple contracts, great friendly service and excellent products. Their pricing is very competitive and we have not hesitated in recommending them to other businesses that have need of new equipment.
Great Job Well Done!!! This is what doing business is all about!!!
Thank you ERS Catering Equipment for your help and assistance over the past 9 years. We have appreciated your professional assistance in taking care of our equipment hire – always delivering everything as promised- and being available when we have needed attention.
During the years, we have had 3 dishwashers, cake cabinet, ice machine, along with custom built refrigeration through ERS – and found the service component excellent. Paul and the team at ERS – thank you for all your knowledge and support whilst I have been in business.
Thank you Michelle for being very efficient and making the paperwork bearable. We will miss your friendly voice over the phone.
Successful businesses are run on team co-operation and all the staff at ERS have developed a unique style of friendly service whilst offering a huge variety of the latest equipment for hire – rent or purchase.
I would highly recommend Queensland Easy Rent!
I have recommended Queensland Easy Rent to as many people as I can over the years because your service has been outstanding. Thank you … and when we opened at Anouk, Michelle in particular was very generous with her time as I had you down as an industry referee for other people … and you Paul, trotting down to Given Terrace on many occasions… And Trevor back in the day when it was his mobile number we had. God knows how many times he took a call early Saturday morning!!! Thank you
I just would like to say a huge thank-you from me for your professionalism, courtesy, customer service and follow through.
Its not very often you come across someone in the customer service industry that is so thorough and professional like yourself and says what they are going to do and actually follow up and do it immediately. It was such a pleasure doing business with you and thank you for all your help during our trying times with the first oven.
The ladies are very happy with their new oven – FINALLY!!
Could you please forward this email onto your manager on my behalf.
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