1300 373 177 27 Delta Street Geebung QLD Australia



1. In these terms and conditions agreement means any agreement or contract entered into for the provision of goods and/or services by “ERS Catering Equipment” to the customer.
2. “ERS Catering Equipment” means Faytrav Pty Ltd of 27 Delta Street, Geebung Qld 4034. The “customer” means any person, firm or corporation requiring goods or services from ERS Catering Equipment. “Goods” means goods supplied from ERS Catering Equipment to the customer or purchaser. “GST” means the goods and services tax as defined in a New Tax System (Goods & Services Tax) Act 1999 as amended. “Terms” means these Terms and Conditions of Sale.
3. The customer wishes to buy goods and services from ERS Catering Equipment.
4. ERS Catering Equipment has decided to sell and/or provide the goods and services to the customer. 

Basis of Agreement

5. No amendment, alteration, waiver or cancellation of any of these terms is binding on ERS Catering Equipment unless confirmed by ERS Catering Equipment in writing.  The customer acknowledges that no employee or agent of ERS Catering Equipment is authorised to make any representation, warranty or promise in relation to the goods sold pursuant to this agreement or these terms of sale, other than as contained in these terms or as confirmed in writing by ERS Catering Equipment.
6. Any written quotation provided by ERS Catering Equipment to any of its customers concerning the supply of goods and services is
(i) valid for thirty (30) days;
(ii) an invitation to treat only;
(iii) subject to the customer offering to enter into an agreement in accordance with these terms. Such agreement shall be deemed to be accepted by ERS Catering Equipment when ERS Catering Equipment confirms its acceptance of such offer in writing or by electronic means or delivers goods to the customer.
7. ERS Catering Equipment has no obligation to accept any offer from any customer and may by notice  in writing vary or amend these terms at any time, provided that such variation or amendment would only apply to offers accepted by the customer after the date of such notice of variation.
8.  All prices quoted in the written quotation or verbally to the customer for the supply of goods include GST and other taxes and duties payable in respect of the goods unless stated otherwise.


9. Unless ERS Catering Equipment shall otherwise agree, payment for goods and services must be made in full prior to delivery of the goods or provision of any services. Payment by cheques are not made until the payments under the proceeds of the cheques are cleared.
10. Payment terms may be revoked or amended at the sole discretion of ERS Catering Equipment by ERS Catering Equipment giving written notice to the customer.

Passing of Property

11. (a) Until the full payment in cleared funds is received by ERS Catering Equipment for all goods to be supplied by ERS Catering Equipment to the customer as well as any other amount which may be owing to ERS Catering Equipment by the customer:
(i) title and property in all goods remains vested in ERS Catering Equipment and do not pass to the customer and in the event that goods have been delivered by ERS Catering Equipment to the customer and no title to the said goods shall pass to the customer who shall hold the said goods as fiduciary bailee and agent for ERS Catering Equipment;
(ii) ERS Catering Equipment may without notice enter any premises where it suspects any such goods may be and remove them, notwithstanding that they have been attached  to other goods, not the property of ERS Catering Equipment and the customer irrevocably licences ERS Catering Equipment to enter such premises without liability for trespass or any resulting damage and indemnifies ERS Catering Equipment against all claims, actions, suits and demands brought by any party arising out of such action;
(iii) Subject to, and in accordance with the Personal Property Securities Act 2009, to keep or resell any Goods repossessed pursuant to paragraph (ii) above.
(b) if the goods are resold, or products manufactured using the goods are sold, by the customer, the customer shall hold such part of the proceeds of any such sale as represents the invoice price of the goods sold or used in the manufacture of the goods sold in a separate identifiable account as the beneficial property of ERS Catering Equipment upon request. Notwithstanding the provisions above ERS Catering Equipment shall be entitled to maintain an action against the customer for the purchase price and the risk of the goods shall pass to the customer upon delivery.

Risk and Insurance

12. Any risk in the goods and any responsibility to cover the goods by insurance in respect of theft, damage or otherwise passes to the customer upon the goods being dispatched to the customer or collection of the goods by the customer, the customer’s agent or courier as the case may be.

Acknowledgments by the Customer

13. The customer acknowledges that:
(i) it has not relied on any advice, recommendation, information or assistance provided ERS Catering Equipment or any employee or agent of ERS Catering Equipment in relation to the sale of goods and/or services or the use or application of such goods or services;
(ii) the customer has the sole responsibility to satisfy itself that the goods or services are suitable for the use of the customer or any contemplated use by the customer whether or not such   use is known to ERS Catering Equipment; and
(iii) any description of goods provided in a quotation or notice is given by way of identification only and the use of such description does not constitute a contract of sale by description;
(iv) the customer must provide to ERS Catering Equipment particulars of its Australian business number, its order number and the quantity and model number, its delivery address and insurance details when ERS Catering Equipment requests it.
(v) once a deposit has been paid, goods may be held for a maximum of 2 weeks only from date of order at the ERS Catering Equipment Warehouse. Should any order(s) be required to be held longer by ERS Catering Equipment, a 5% charge will be incurred based on the purchase price of the order per week until the goods are ready to be picked up or dispatched.


14. ERS Catering Equipment shall provide to the customer the estimated dates of delivery and will use its best endeavours to maintain such estimates, but shall not be liable to the customer in the event that such estimates cannot be maintained.
15. The obligations of ERS Catering Equipment as to delivery shall extend to the delivery of goods to the kerbside or street level only. In the event that there are additional delivery requirements the customer shall notify ERS Catering Equipment at a reasonable time prior to any such delivery and any additional costs thereby incurred shall be to the customer’s expense.

Inspection and Return of Goods

16. Unless the customer has inspected the goods and given written notice to ERS Catering Equipment within two (2) business days of delivery that the goods do not comply with the relevant specifications  or descriptions, the goods shall be deemed to have been accepted in good order and condition and no claim for credit, non-delivery or repair of goods shall be accepted unless notification is made within two (2) days in writing to ERS Catering Equipment.
17. In the event that ERS Catering Equipment otherwise accepts the return of goods for credit, such credit will endure for a maximum of twelve (12) months from the date of first sale to the customer of the returned goods and any such return will be liable to a re-stocking fee being not less than 25% of the invoice value of the goods.
18. In the event that ERS Catering Equipment accepts the return of goods for credit, the customer remains liable for the costs of re-delivering the goods to the manufacturer and shall be liable to pay ERS Catering Equipment such costs.
19. Nothing in these terms shall oblige ERS Catering Equipment to accept returns of goods for credit if such goods were damaged during their assembly or installation and nothing shall oblige ERS Catering Equipment to pay any of the costs of assembly or installation or make it responsible for any losses arising from defective assembly or installation and nothing in this clause shall affect the construction of Clause 19  of these Terms.
20. (a) Nothing in these terms shall oblige ERS Catering Equipment to accept the return of custom made goods or goods manufactured to the customers agreed specifications. The customer acknowledges that they shall hold ERS Catering Equipment harmless from any claims for losses, damages, lawsuits and claims of whatsoever arising from the delivery of customized goods to the customers specifications.
(b) The customer shall not be entitled to any refund for moneys paid in relation to the manufacture, cancellation or return of customized goods.

Cancellation of Orders

21. No order may be cancelled, modified or deferred without the prior written consent of ERS Catering Equipment and if ERS Catering Equipment shall consent to any cancellation, modification or deferral the customer shall reimburse it for all losses including loss of profits and shall be liable to pay a cancellation and re- stocking fee being not less than 25% of the invoice value of the goods.

The limitation of liability of ERS

22. (a) Subject to paragraph (b) and to the extent permitted by the Australian Consumer Law and relevant state legislation, the sole obligation of ERS Catering Equipment under this agreement is to use its best endeavours to provide the products or to repair the products or repair or replace (at ERS Catering Equipment discretion) any part of a product which is found to be defective during the [period of warranty] and in no event shall ERS Catering Equipment be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.
(b) If any products supplied pursuant to this agreement are supplied to the customer as a ‘consumer’ of goods or services within the meaning of that term in the Australian Consumer Law as amended or relevant state legislation the consumer will have the benefit of certain non-excludable rights and remedies in respect of the products or services and nothing in these terms and conditions excludes or restricts or modifies any condition, warranty, right or remedy which pursuant to the Australian Consumer Law or similar legislation is so conferred. However, if the product is a product  not ordinarily acquired for personal, domestic or household use or consumption, pursuant to section 64A of the Australian Consumer Law and similar provisions of relevant state legislation ERS Catering Equipment limits its liability to payment of an amount equal to the lowest of:
(i) the cost of replacing the goods or supplying equivalent goods;
(ii) the cost of repair of the goods;
(iii) the cost of having the goods repaired or replaced.
(c) Subject to paragraph (b) ERS Catering Equipment is not liable for default or failure in performance of its obligations pursuant to this agreement resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, accidents, fires, explosions, earthquakes, floods, the elements, strikes, labour disputes, shortage of suitable parts, components, materials including ink, chemicals and paper, labour or transportation or any other cause beyond the reasonable control of ERS Catering Equipment.
(d) Subject to paragraph (b), ERS Catering Equipment is not responsible for any loss caused by an error or defect in the products or errors or faults caused by [description of components or consumable likely to cause failure of product] supplied by any person.


23. Subject to these terms:
( i ) ERS Catering Equipment at its discretion may repair or replace any goods to remedy any failure due to faulty workmanship or materials, provided that such goods may have acceptable variance (as determined by ERS Catering Equipment).
(ii) the customer acknowledges that any warranty given in respect of plant and equipment is the warranty of the manufacturer of the goods and that ERS Catering Equipment is not responsible for such warranties and gives no warranty of its own in respect of the said goods;
(iii) ERS Catering Equipment, or its representatives, being given access to the goods for the purpose of inspection and rectification of any claim;
(iv) the customer not having repaired or undertaken to repair the goods without the prior authorisation of ERS Catering Equipment nor altering the goods in any way;
(v) the customer having used and maintained the goods in accordance with the manufacturer’s recommendations, their failure not being the result of incorrect or poor maintenance by the customer;
(vi) the customer acknowledging that it has not relied upon any advice given by ERS Catering Equipment, its agents, servants, representatives or employees in relation to the suitability for any purposes of the goods.

Linked Credit Contracts

24. (a) ERS Catering Equipment may from time to time offer credit contracts by financiers to customers;
(b) The customer acknowledges that they have received a copy of the credit contract from ERS Catering Equipment at the time of executing the Terms and Conditions of sale;
(c) ERS Catering Equipment discloses that it may receive a commission from the credit provider for referring the customer to the credit provider;
(d) ERS Catering Equipment has advised the customer to seek their own independent legal advice prior to entering into the credit contract and/or approach a credit provider of the customer’s own choice;
(e) ERS Catering Equipment shall not be liable for any claims for damages arising from the customer entering into any credit contract with the credit provider and the customer shall satisfy themselves of  all matters arising from the credit contract and shall indemnify and hold harmless ERS Catering Equipment for any damages and losses arising from the credit contract.


25. This agreement shall be construed in accordance with the laws of the State of Queensland and the parties agree to the non-exclusive jurisdiction of the Courts of the Queensland and of Courts entitled to hear appeals from these Courts.
26. Failure by ERS Catering Equipment to enforce any of these terms shall not be construed as a waiver of any of ERS Catering Equipment rights.
27. If any of the terms of this agreement shall be unenforceable such terms shall be read down so as to make it enforceable or if it cannot be read down the condition shall be severed from these terms without affecting the enforceability of the remaining terms and conditions.
28. Any notices given by either party to this agreement may be delivered personally or   sent by facsimile or pre-paid mail to the last known address of the addressee and shall be deemed to be received upon posting or receipt of facsimile transmission or email.

Waiver and Assignment

29. No failure by ERS Catering Equipment to insist on strict performance of any of any terms in these terms is a waiver of any right or remedy which ERS Catering Equipment may have and is not a waiver of any subsequent breach or default by the customer.
30. Neither the agreement nor any rights arising under the agreement may be assigned by the customer without the prior written consent of ERS Catering Equipment which it may give or refuse at its absolute discretion.

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