I just would like to say a huge thank-you from me for your professionalism, courtesy, customer service and follow through.
Its not very often you come across someone in the customer service industry that is so thorough and professional like yourself and says what they are going to do and actually follow up and do it immediately. It was such a pleasure doing business with you and thank you for all your help during our trying times with the first oven.
The ladies are very happy with their new oven – FINALLY!!
Could you please forward this email onto your manager on my behalf.
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